Terms and Conditions

Effective Date: December 28, 2024Welcome to Insight Education Academy and Its Subsidiaries EDU Parent Community and Timeless Tutoring! These Terms and Conditions outline the rules and guidelines for purchases, access, and usage of our resources, courses, and subscription services. By purchasing or accessing our services, you agree to these Terms. Please read these Terms before using or continuing to use the Site. Do not agree to the Terms unless you both fully understand and accept each provision. By using or continuing to use the Site, you represent and warrant that you understand, agree to, and accept all terms and conditions contained in these Terms.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS

1. Services Provided

Insight Education Academy and Its Subsidiaries EDU Parent Community and Timeless Tutoring offers online courses, resources, webinars, and subscription-based services to empower parents in supporting their children’s education, growth and development, and behavior management. Insight Education Academy and Its Subsidiaries EDU Parent Community and Timeless Tutoring will often include online courses, resources, and webinars related to parental well-being as well.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

2. Payments and Billing

All purchases and subscriptions are billed in U.S. dollars. Payment must be made at the time of purchase via approved payment methods (e.g., credit/debit cards). Subscription services will renew automatically unless canceled 30 days prior to the billing cycle.

3. Refunds and Cancellations

Courses and Resources: All purchases of digital products are final. Refunds will not be provided unless there is a technical issue preventing access that cannot be resolved.

Subscription Services: You may cancel at any time, but no partial refunds will be issued for unused portions of the subscription period.

4. Access and Usage

Purchases and subscriptions grant you a non-transferable, non-exclusive license to access and use Insight Education Academy and Its Subsidiaries EDU Parent Community and Timeless Tutoring’s content for personal, non-commercial purposes only. Sharing, copying, redistributing, or selling course materials, videos, PDFs, or any content is strictly prohibited.

5. User Responsibilities

You agree to: Use the services in a lawful and respectful manner. Keep login credentials confidential and not share access with others. Refrain from misusing or attempting to disrupt our services or platform. 

CERTAIN OBLIGATIONS AND PROHIBITIONS.
Any commercial distribution, publishing or exploitation of the Site or any Company Content is strictly prohibited.  Except as expressly permitted by these Terms or by law, you may not download, display, copy, reproduce, distribute, modify, perform, transfer, create derivative works of, sell or otherwise exploit any Company Content.  If you improperly use the Site, we may aggressively enforce our intellectual property and other rights to the fullest extent of the law, including the seeking of criminal prosecution.

We may investigate and/or terminate your account if you misuse the Site or behave in any way that we regard as inappropriate or unlawful. 

You agree that, while using the Site and the Services, you will not:

(i) impersonate any person or entity or misrepresent your affiliation with any other person or entity;
(ii) insert your own or a third party's advertising, branding or other promotional content into any of the Company Content or Services; or
(iii) gain or attempt to gain unauthorized access to other computer systems through the Site. 

You agree to not:
(i) engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of accessing, logging-in or registering on the Site or for any Services or features offered on or through the Site, or obtaining lists of users or obtaining or accessing other information or features on, from or through the Site or the Services including but not limited to any information residing on any server or database connected to the Site or any Services;

(ii) use the Site or the Services in any manner with the intent to interrupt, damage, disable, overburden, or impair the Site or the Services, including but not limited to sending mass unsolicited messages or "flooding" servers with requests; or

(iii) use the Site or the Services in violation of any applicable law or the legal rights of any third party. You agree that you will not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Site or the Services, or any content thereof, or make unauthorized use thereof. 

You agree that you will not upload, post, transmit, distribute or otherwise publish through the Site, the Services, or any feature made available on or through the Site, any materials or code which

(i) restrict or inhibit any other user from using and enjoying the Site or the Services,

(ii) are fraudulent, unlawful, threatening, abusive, harassing, defamatory, obscene, vulgar, offensive, profane, sexually explicit or indecent,

(iii) violate any local, state, national or international law,

(iv) violate, plagiarize or infringe the intellectual property, privacy, publicity, or other rights of third parties,

(v) contain a virus, spyware, or other harmful component,

(vi) contain embedded links, advertising, chain letters or pyramid schemes of any kind, or

(vii) constitute or contain false or misleading indications of origin, endorsement or statements of fact. 

6. Intellectual Property

All content on Insight Education Academy and Its Subsidiaries EDU Parent Community and Timeless Tutoring, including videos, PDFs, graphics, text, and materials, is the intellectual property of Insight Education Academy and Its Subsidiaries EDU Parent Community and Timeless Tutoring. Unauthorized use, reproduction, or redistribution of content is strictly prohibited.

7. Technical Issues

We strive to provide uninterrupted access to our services. However, we are not liable for delays or disruptions caused by unforeseen technical issues. If you experience problems, please contact customerservicee@insighteducationacademy.org for assistance.


8. Right to Monitor and Editorial Control

We reserve the right, but do not have an obligation, to (a) monitor and/or review all materials posted to the Site or through the Services or Site’s features or (b) refuse to post or to remove any information or materials, in whole or in part, that in our sole discretion are objectionable, violate these Terms, or violate applicable law. We may also impose limits on certain features of the forums or restrict your access to part or all of the forums without notice or penalty if we believe you are in breach of the guidelines set forth in this paragraph, our Terms or applicable law, or for any other reason without notice of liability.

9. Private or Sensitive Information on Public Forums

We may, from time to time, make messaging services, chat services, bulletin boards, message boards, blogs, other forums and other such services available on or through the Site. It is important to remember that comments submitted to a forum may be recorded and stored in multiple places, both on our Site and elsewhere on the Internet, which are likely to be accessible for a long time and you have no control over who will read them now or in the future. It is therefore important that you are careful and selective about the personal information that you disclose about yourself and others, and in particular, you should not disclose sensitive, proprietary or confidential information in your comments to our public forums.

10. Copyrights and Copyright Agent

We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied and posted on the Site in a way that constitutes copyright infringement or your intellectual property rights have been otherwise violated, please provide our

Copyright Agent a notice with the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest

;a description of the copyrighted work or other intellectual property that you claim has been infringed;

a description of where the material that you claim is infringing is located on the Site (and such description must be reasonably sufficient to enable us to find the allegedly infringing material);your address, telephone number and email address;

a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

a statement by you, made under penalty of perjury, that the above information in your notice to us is accurate and that you are the copyright or other intellectual property owner or authorized to act on the copyright or other intellectual property owner's behalf.

Notice of claims of copyright or other intellectual property infringement can be provided to our Copyright Agent at admin@insighteducationacademy.org or the following address: 4446 Hendricks Ave Suite 1A #147 Jacksonville, FL 32207

Copyright Agent We may terminate the accounts of any infringers.

11. Links

You may be able to link from the Site to third party websites and third party websites may link to the Site. You acknowledge and agree that we have no responsibility for the content, products, services, advertising or other materials which may be provided by or through third party websites. Links to third party websites do not constitute an endorsement or sponsorship by us of such websites or the information, content, products, services, advertising, code or other materials presented on or through such websites. Any reliance on the contents of a third party website is done at your own risk and you assume all responsibilities and consequences resulting from such reliance. You agree that if you include a link from any other website to the Site, such link will open in a new browser window and will link to the full version of an HTML formatted page of the Site. You are not permitted to link directly to any image hosted on the Site or the Services, such as using an "in-line" linking method to cause the image hosted by us to be displayed on another website. You agree not to download or use images hosted on the Site on another website, for any purpose, including but not limited to posting such images on another website.

You agree not to link from any other website to the Site in any manner such that the Site, or any page of the Site, is "framed," surrounded or obfuscated by any third party content, materials or branding. We reserve all of our rights under the law to insist that any link to the Site be discontinued, and to revoke your right to link to the Site from any other website at any time upon written notice to you.

12. Indemnification

You agree to defend, indemnify and hold us and our directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from any content or other material you place on the Site or submit to us, or your breach or violation of the law or of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

13. Products and Services 

You are solely responsible for all computer hardware and other equipment and all fees for services (such as internet service and wireless services) required for access and use of our on-line Services. To use the Services, you will need to register on the Site, pay any applicable fees, and create an account, username and password. You agree to provide accurate information about yourself. If we believe that such information is inaccurate, we reserve the right to suspend or terminate your account and refuse any and all use of the Services.  You are responsible for maintaining the confidentiality of your account information and for all activities and liabilities associated with or occurring under your account. You must notify us immediately of any unauthorized use of your account or username. You may not transfer your account (including your username or password) to another person and you may not use anyone else's account at any time without the permission of the account holder. In cases where you have authorized or registered another individual, including a minor, to use your account, you are fully responsible for (i) the online conduct of such user; (ii) controlling the user's access to and use of the Services; and (iii) the consequences of any misuse. In the event that you permit a minor to use your account, we reserve the right to provide access to your account and all information contained therein to such minor's parents, guardians or other authorized adults, including, but not limited to, authorized school representatives. You may not use any means to circumvent our access, registration, or payment systems.  You may not continue to use the Site or any Services after we have terminated or suspended your access to the Site or the Services.

14. Disclaimer of Warranties

THE SITE, THE SERVICES, AND COMPANY CONTENT ARE PROVIDED "AS IS," "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY REGARDING UPTIME OR UNINTERRUPTED ACCESS, AVAILABILITY, ACCURACY, OR USEFULNESS, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED. WE ALSO ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT, MOBILE DEVICE, OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE SITE, THE SERVICES, OR YOUR DOWNLOADING OF ANY COMPANY CONTENT FROM THE SITE. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. 

From time to time, we may make third party opinions, advice, statements, offers, or other third party information or content available on the Site (“Third Party Content”). All Third Party Content is the responsibility of the respective authors thereof and should not necessarily be relied upon. Such third party authors are solely responsible for such content. WE DO NOT: (I) GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY THIRD PARTY CONTENT ON THE SITE (II) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY THIRD PARTY THAT APPEARS ON THE SITE. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON OR AVAILABLE FROM THE SITE OR THE SERVICES.

15. Limitation of Liability

IN NO EVENT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL WE OR ANY OF OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE "PROTECTED ENTITIES") BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THE SITE, THE SERVICES, OR COMPANY CONTENT, YOUR PROVISION OF INFORMATION VIA THE SITE, LOST BUSINESS OR LOST SALES, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS TO THE EXTENT REQUIRED BY APPLICABLE LAW.

16. Applicable Laws and Arbitration

We control and operate the Site and Services from our offices in the United States of America. We do not represent that materials on the Site or Services are appropriate for use in other locations. Persons who choose to access the Site or Services from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. All parties to these Terms waive their respective rights to a trial by jury. The exclusive means of resolving any dispute or claim arising out of or relating to these Terms (including any alleged breach thereof) or the Site or Services will be BINDING ARBITRATION administered by the American Arbitration Association. The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against us in a small-claims court of competent jurisdiction. But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against us any class action, class arbitration, or other representative action or proceeding. The laws of the State of Florida will govern these Terms, as well as any claim that might arise between you and us, without regard to any conflict of law provisions.

Regarding claims:
By using the Site or Services, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and us (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in the federal or state courts located in Jacksonville, Duval County, Florida. You hereby irrevocably consent to the jurisdiction of those courts for such purposes. These Terms, and any dispute between you and us, will be governed by the laws of the State of Florida without regard to principles of conflicts of law, provided that this arbitration agreement will be governed by the Federal Arbitration Act.

17. Termination

We may terminate, change, suspend or discontinue any aspect of the Site or the Services at any time. We may restrict, suspend or terminate your access to the Site or the Services if we believe you are in breach of these Terms or applicable law, you are a repeat infringer of intellectual property rights, or for any other reason without notice or liability.

18. Changes to Terms of Use

We reserve the right, at our sole discretion, to modify any portion of these Terms at any time. Changes in these Terms will be effective when posted. Your continued use of the Site and/or the Services after any changes to these Terms are posted will be considered acceptance of those changes.

19. Communication

If you provide us your email address, you agree and consent to receive email messages from us. These emails may be transactional or relationship communications relating to the products or services we offer, such as administrative notices and service announcements or changes, or emails containing commercial offers, promotions or special offers from us. You also may sign up, and therefore agree, to receive SMS or text messages on your mobile phone.

20. Miscellaneous

These Terms comprise the entire agreement between you and us concerning the subject matter of these Terms.  Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. We may assign these Terms to any person or entity without your consent.  You may not assign these Terms without our prior written consent.  If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.

21. Termination of Access

We reserve the right to suspend or terminate access to our services if these Terms are violated.

22. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. You can view it [insert link to Privacy Policy].

For certain services, we may collect or have access to Student Data (defined below), which may be provided by the Parent or Guardian or by the student. We consider such Student Data to be strictly confidential and in general do not use such data for any purpose other than improving and providing services agreed to by the parties. Our collection, use and sharing of Student Data is governed by this Agreement and any applicable laws and regulations including, in the U.S., provisions of the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act ("COPPA") and applicable state laws, including without limitation the Illinois Student Online Personal Protection Act (SOPPA). “Student Data” is personal information that is directly related to an identifiable student and may include “educational records” as defined the Family Educational Rights and Privacy Act (“FERPA”).

23. Contact Us

For questions about these Terms and Conditions, please contact us at: Email: customerservice@insighteducationacademy.org Business Name: Insight Education Academy

25. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Insight Education Academy shall be governed by and construed in accordance with the Law of England and Wales and Insight Education Academy and you agree to submit to the exclusive jurisdiction of United States. 
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